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Frequently Asked Questions
General
Zaffori operates solely through the e-commerce platform.
Shipping Information
Yes, Zaffori offers free delivery.
Please contact sales@zaffori.com, and one of our company representatives will reach out to you soon. They will assist you in ensuring that your product is delivered as soon as possible. Please state your Order # in the subject matter of the email.
Zaffori offers free international shipment to majority of the countries worldwide.
Orders, Returns and Exchanges
If your product is eligible for returns, the product must be returned within 14 days of delivery. Please email sales@zaffori.com to initiate a return. Please carefully read our Returns and Refunds Policy page to learn more.
You can track your order by logging into your Zaffori account. Through your Zaffori account, you can see real-time updates via UPS tracking system.
Zaffori does not offer exchanges, and cancellations services. We do offer return services. To know if your product is eligible for returns, please read the Shipping and Returns section of your product page. Please carefully read our Returns and Refunds Policy page to learn more.
Please visit the Shipping & Returns section of your product page to know if your product is eligible for returns. Please carefully read our Returns and Refunds Policy page to learn more
Payments
At this time, Zaffori does not offer Gift Card/Gift Vouchers.
You will receive a confirmation email from Zaffori confirming your purchase as well as tracking details.
At this moment, Zaffori only accepts payments through traditional forms. Specifically Debit Card/Credit Card etc.
Yes, Zaffori does offer Klarna and Affirm as forms of payment. At this time, Zaffori does not offer AfterPay.
Please allow 21 business days for your return to be processed. Please carefully read our Returns and Refunds Policy page to learn more