© 2022 Zaffori Ventures, LLC. All rights reserved.
Effective: September 21, 2021
Shipping Policy at Zaffori
The following terms shall apply to all purchases made using our Platform:
Ordering: When placing orders on our Platform, please determine if we deliver to your location, the availability and pricing for the goods, that the product is safe for the intended user and use, the available payment methods, and the other terms and prices related to your order.
Jurisdictional Restrictions: As discussed above under “Services Availability – Void Where Prohibited” and “Trade Restrictions”, our Services may not be available at your location. In addition, we may not be able to sell or deliver goods to certain locations due to limitations in our Services or restrictions placed by third-party service providers, including third-party payment processors and delivery service providers. These restrictions may be based on several factors, including lack of infrastructure, safety and security, or legal prohibitions. As of the Effective Date of these Terms, we will only ship within the United States of America and Canada.
Pricing: The list prices of goods shown on our Platform will be established by the designer/vendor/retailer/seller. The prices may be adjusted from time to time based on several factors, including demand and supply and for discounts and promotions. Fees charged for delivery and other services are subject to change due to change by third-party service providers, change in applicable laws, and other reasons. Please check the prices and fees periodically to determine the current prices and fees. We cannot confirm the price of an item until you complete your order by completing the checkout process on our Platform, which includes designating your delivery address, billing address and payment method, selecting the shipping method or speed of delivery for said order and affirmatively agreeing to pay the list price for the items you are purchasing, the amount for your shipping selection and any applicable taxes and fees and other costs associated with said order. Despite our best efforts, a small number of the items may be mispriced. If we discover that the correct price of any product is higher than the price posted, we reserve the right to either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Shipping Charges: The shipping charges for your order will be shown at the time you checkout and will be based upon speed of delivery you choose, type of delivery chosen (such as air or ground transportation), delivery location you select, weight, nature of the product purchased, and other factors. You must pay all shipping charges, in addition to the list price for the product purchased. Deliveries to international locations will be subject to tariffs, custom duties, taxes and other charges. You must also pay all tariffs, customs duties, taxes, and other charges applicable in your jurisdiction, including GST, PST, HST. The limits for duty-free packages are established by your local customs authorities. Please check your local customs authorities for more information.
Currency: All prices, charges, fees, taxes and other items to be paid that are posted on our Platform are stated in United States Dollars, unless otherwise expressly stated. The third-party payment processor may try processing your payment in your local currency, subject to limitations and may have to charge your card in USD, in which event you may be subject to, and solely responsible for, any additional costs and fees assessed as a result of said currency conversion, including, but not limited to, any foreign transaction fees assessed by the issuer of your method of payment.
Delivery: You must correctly state your delivery address, select the mode of delivery and delivery service for your order at the time you place your order, which information will be used to process the delivery of your order. We do not have our own delivery vehicles and shipping infrastructure. To the extent that we provide delivery as part of our fulfillment arrangement with our sellers, we partner with third-party delivery service providers to deliver the items you purchase on our Platform. We will make reasonable efforts to deliver your items in accordance with your order, but we will not be responsible or liable for any delays or failure in such delivery. If your chosen delivery method is not readily available or is subject to interruptions, we reserve the right to effect delivery of any order in multiple shipments and to select the modes of transport and carriers. We may not be able to facilitate the delivery of your order as you instruct, if your chosen delivery address is geographically remote or otherwise difficult to make a delivery to. We will not be responsible or liable for any delay or failure to deliver due to any cause which is unavoidable or beyond our reasonable control. In such cases, we reserve the right, at our option, without penalty or any liability for breach, to terminate all or any part of any order or to reschedule delivery within a reasonable time. Deliveries outside the United States of America may be delayed for processing by customs and other regulatory bodies and for you to pay the tariffs, customs, duties and other charges and take other actions required for your shipment to be released to you and we are not responsible or liable for any delay or failure to deliver due to any such cause.
Payment Authorization: You must correctly provide your payment information to pay for your order at the time you place your order, which information will be used to process your payment. You authorize us to charge all sums for the orders that you make, including all applicable list prices, charges, fees, taxes and other specified amounts, to the payment method specified in your account or purchase. We may seek pre-authorization of your credit card account or other payment method prior to your purchase to verify that the payment method is valid, the purchase is within the available credit limit or authorized payment limit, and the payment method can be used for the purchase. We will not be responsible or liable for any delay or failure to deliver your order due to denial of credit or other refusal of your payment method or delay in verifying your method of payment. You authorize us to contact you and discuss with you, via phone, email, text message or other means, the status of your chosen method of payment and any denial, delay or claims.
Delinquent Accounts: We may disable, suspend or block your use of our Services and/or your account or close your account if any amount you owe is due but unpaid. In addition, we reserve the right to charge you and to seek and collect from you all amounts you owe, plus fees and charges that are incidental to any chargeback or collection of any such unpaid amount, including collection fees, attorney’s fees and costs.
Transaction Limits: We may impose transaction limits on some or all sellers or customers relating to the value of any single transaction or cumulative transactions by any seller or customer, if we suspect fraudulent, deceptive or illegal activity or for any transactions in violation of our Terms, our other policies or other applicable agreements.
Returns and Refunds: There are certain customary rules and restrictions relating to returns and refunds that we apply in connection with our Services. All of your purchases are subject to our Return & Refund Policy. We may amend our Return & Refund Policy from time to time and it will be posted on our website. A copy of the most current version of the Return & Refund Policy may be accessed at www.zaffori.com. Please read the Return & Refund Policy before placing an order on our Platform. The listing of certain goods in our eCatalog or elsewhere on our website may specify restrictions on returns and refunds on those goods. Please refer to the product listing, information on our Platform and our Return & Refund Policy at time of purchase and from time to time to see the most updated restrictions on returns and refunds.
Risk of Loss: You assume all risk of loss, damage, and liability for any product purchased from us while you have title, possession, custody or control of the product or from your use or permitted use of the product.