© 2023 Zaffori Ventures, LLC. All rights reserved.
General
Does Zaffori have a brick-and-mortar location?
Zaffori operates solely through the e-commerce platform.
Shipping Information
Is delivery free?
Yes, Zaffori offers free delivery.
What steps to take if I have not received my product within the given timetable
Please contact sales@zaffori.com, and one of our company representatives will reach out to you soon. They will assist you in ensuring that your product is delivered as soon as possible. Please state your Order # in the subject matter of the email.
Is shipping available outside of the U.S. and Canada?
Zaffori offers free international shipment to majority of the countries worldwide.
Orders, Returns and Exchanges
How many days is my product eligible for returns?
If your product is eligible for returns, the product must be returned within 10 days of the original ship date. Please email sales@zaffori.com to initiate a return. Please carefully read our Returns and Refunds Policy page to learn more.
How can I track the status of my order?
You can track your order by logging into your Zaffori account. Through your Zaffori account, you can see real-time updates via UPS tracking system.
Is My Product Eligible for Returns and/or Cancellations?
Zaffori does not offer exchanges, and cancellations services. We do offer return services. To know if your product is eligible for returns, please read the Shipping and Returns section of your product page. Please carefully read our Returns and Refunds Policy page to learn more.
How do I know if my product is eligible for returns?
Please visit the Shipping & Returns section of your product page to know if your product is eligible for returns. Please carefully read our Returns and Refunds Policy page to learn more
Payments
Can I pay by Gift Card?
At this time, Zaffori does not offer Gift Card/Gift Vouchers.
Has my payment gone through?
You will receive a confirmation email from Zaffori confirming your purchase as well as tracking details.
Does Zaffori accept Bitcoin or any cryptocurrency as a method of valid payment?
At this moment, Zaffori only accepts payments through traditional forms. Specifically Debit Card/Credit Card etc.
DOES ZAFFORI OFFER KLARNA OR AFFIRM?
Yes, Zaffori does offer Klarna and Affirm as forms of payment. At this time, Zaffori does not offer AfterPay.
Approximately how many days will it take for me to see the refund amount back in my account?
Please allow 21 business days for your return to be processed. Please carefully read our Returns and Refunds Policy page to learn more